If there is any reason you are unsatisfied with your purchase, you may return your order with us within 30 days from your original shipment date. All returns will be credited as online credit only. Please note that the customer will be responsible for the return shipping cost. The return shipping is not refundable.
Returns will be processed approximately 3 to 5 business days after we receive your return.
If you have received defective or incorrect merchandise (style, size, color) you must contact Customer Care within 5 days of receipt and provide a photo of the defect.
The following items are not eligible for returns and will be denied:
GS LOVE reserves the right to determine eligibility for returns, and to update this policy at anytime without notice.
All returns require a RMA number. To fill out a RMA request please use the following instructions:
If you made your purchase as a Guest and do not have an account, please contact Customer Care so we may generate a RMA for you.
After submission of your RMA, please include the RMA number on your return package. Mail your return package to the following address:
ATTN: Returns Department
969 E. 10th St
Los Angeles, CA 90021
All returns that do not meet the requirements are subject to a 30%-50% restocking fee.
GS LOVE is not responsible for any return packages that are lost or damaged.